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Business Process Management and Optimization

Source: Birchman
Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them properly is key to your organization’s success. Find out how business process management and optimization (BPMaO) can help you understand, manage, and improve your business processes in order to deliver value-added products and services to your clients.


Featured publications:

Transform Your Service Organization into a Performance-driven Leader
Source: ViryaNet Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together. Read More...
Business Process Management as a Blueprint for Mobile Workforce Management
Source: ViryaNet As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption. Read More...
The Balancing Act of Mobile Workforce Management
Source: ViryaNet When dealing with complex and dynamic scheduling decisions, knowing which plan best reflects a service organization’s business needs is difficult. So how can you get right person to the right place, at the right time, with the right resources—and minimize your overall operating costs? This paper discusses the challenges of mobile workforce management and provides solutions for continuous optimization of scheduling resources. Read More...


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Introduction to Business Process Management: Are We Ready for It?
Source: PricewaterhouseCoopers LLP Business process management (BPM) is not another form of automation, or another rocket science, or a revolutionary new philosophy. It helps discover what we do, and then manages the lifecycle of improvement and optimization in a way that translates into operations. Based on a solid mathematical foundation, the BPM breakthrough is for business people. Read More...
Business Process Management as a Blueprint for Mobile Workforce Management
Source: ViryaNet As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption. Read More...

 
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