Business Process Management as a Blueprint for Mobile Workforce Management

  • Source: Verisae
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As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption.

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Is an Open Source Business Process Management Solution Right for You?

If you are considering deploying business process management (BPM) solutions, but have been daunted by the cost, footprint, risk, lack of flexibility, or complexity of proprietary options, an enterprise open source approach may be just what you are looking for. Download this white paper to see how the increased availability of highly functional enterprise open source BPM technology is bringing the benefits of BPM solutions within reach. Read More

Three Oilfield Service Problems and How to Solve Them with Mobile Software

  • Source: IFS
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Oilfield services is a growth industry—many companies in this segment must quickly adopt processes to scale up their operations while maintaining the integrity of their work. Enterprise service management (ESM) software, encompassing enterprise asset management (EAM), maintenance repair and overhaul, field service management, and other business and service disciplines, can deliver best practices associated with more mature service industries. Read More

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Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation

  • Source: SAP
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Performance Management Framework for Mobile Workforce Management and Field Service

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