CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?

  • Source: R3Now
  • Written By:
  • Published:
  • (Originally Published On:) )
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success.

Featured Software Research:

MRP II and the U.S. Manufacturing Renaissance

The United States manufacturing industry is more productive than that in many countries, and jobs are growing. But for these trends to continue, U.S. manufacturers will have to keep their edge by investing in technologies that allow them to do what they do better, faster, and more efficiently. One of the key components of enterprise resource planning (ERP) packages is called manufacturing resource planning (MRP-II) or, as it is also known today, sales and operations planning (SOP). Download this... Read More

Best Practices for a BI and Analytics Strategy

  • Source: IDC
  • Written By:
  • Published:
A growing number of organizations are moving toward having more pervasive business intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market. This white paper addresses several questions that BI customers are facing. Read More

You may also be interested in these related documents:

Achieving Business Intelligence (BI) in Midsize Companies

  • Source: IBM
  • Written By:
  • Published:
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding BI without disrupting your company? Without breaking the bank? Without having to add staff members with specialties you’ve never even heard of before? This paper helps answer those questions, with practical advice for bringing BI into your midsize company. Read More

Business Intelligence: 5 Things to Watch for in 2010

Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business goals—comprehensively deployed and adopted; and managed in ways that produce meaningful, measurable and credible results. Discover five BI trends to watch out for in 2010, and learn how to develop an approach to BI that’s effective, and tailored to your organization’s unique needs and goals. Read More

Business Intelligence: Actionable Insights for Business Decision Makers

Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they need new business intelligence (BI) tools that can integrate and analyze huge amounts of internal and external data. Learn how such tools can help your company understand customer needs, identify trends, and use the resulting lead time to seize opportunities. Read More
 
comments powered by Disqus