CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know

  • Source: NetSuite
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When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises

In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More

Have You Outgrown Your Accounting System?: Stepping Up to Cloud Computing & FinancialForce.com

  • Source: FSN Publishing Limited
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No matter the size of your company, every business is challenged by organizational, technological, and economic growth. The stages of a company’s maturity are fairly well defined—from start-up and small businesses to midsize businesses and multinationals. But it’s not always clear when a company moves from one stage to the next, and what steps need to be taken to support that growth.

There comes a point when a company needs more than an entry-level bookkeeping system. Companies that are well established need a business system that supports the full range of its activities. It needs to reinforce how the business operates in practice rather than limiting it to the narrow confines of a conventional bookkeeping or accounting package.

This white paper describes the telltale signs that a company is ready to move on from software that covers basic accounting requirements to the next level—a progressive business system that can sustain growth for years to come. You’ll learn what to expect from such a system, and how business can change for the better. Read More

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative

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Giving Trade Companies a Fast Start: SAP Business All-in-One Fast-start Program

  • Source: SAP
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As a midsize wholesale distributor, you need to stand out from your competition while improving efficiency. SAP Business All-in-One Solutions offer software designed to help you with your current needs, while remaining capable of supporting future growth. Find out how this solution can help you improve transparency and coordination between the warehouse and the executive suite, but also streamline inventory management. Read More

17 Rules of the Road for Customer Relationship Management

  • Source: Sage
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Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation. Read More
 
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