CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know

  • Source: NetSuite
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When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Have You Outgrown Your Accounting System?: Stepping Up to Cloud Computing & FinancialForce.com

  • Source: FSN Publishing Limited
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No matter the size of your company, every business is challenged by organizational, technological, and economic growth. The stages of a company’s maturity are fairly well defined—from start-up and small businesses to midsize businesses and multinationals. But it’s not always clear when a company moves from one stage to the next, and what steps need to be taken to support that growth.

There comes a point when a company needs more than an entry-level bookkeeping system. Companies that are... Read More

Migrating Your Business to VoIP: Five Key Success Factors

Once you’ve decided you need to retire your legacy phone system and move towards a voice over internet protocol (VoIP) system, determining how you migrate to and from becomes the next priority. While you don't need to know every aspect of this migration from the outset, you certainly need an overall roadmap, not only for your own planning, but also to provide management both comfort and confidence in moving to VoIP.

The success factors outlined in this white paper should be adequate for... Read More

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative

It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more. Read More

Giving Trade Companies a Fast Start: SAP Business All-in-One Fast-start Program

  • Source: SAP
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As a midsize wholesale distributor, you need to stand out from your competition while improving efficiency. SAP Business All-in-One Solutions offer software designed to help you with your current needs, while remaining capable of supporting future growth. Find out how this solution can help you improve transparency and coordination between the warehouse and the executive suite, but also streamline inventory management. Read More

17 Rules of the Road for Customer Relationship Management

  • Source: Sage
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Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation. Read More
 
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