Calculating Utilization in a Services Company

  • Source: OpenAir
  • Written By:
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Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

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  • Written By: Raluca Druta
  • Published: November 7 2014
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