Choosing a Monitoring System for Your IT Infrastructure-What Should Your Key Considerations Be?

With hundreds of monitoring solutions available, which ones are right for you? Many organizations spend months assessing different products, but find it difficult to distinguish between them, thanks to industry jargon—“proactive monitoring,” “root-cause analysis,” “service-oriented user views”… There are different ways to compare them, but before you even begin, you need to be clear on what your objectives are.

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Cloud Communications Services: Five Questions You Need to Address for Success

Many businesses have been successfully using cloud-based applications for years, but following this path for communications is much more recent. For some businesses cloud communications just means VoIP telephony, while others include applications such as video, text, chat, messaging, email, conferencing, etc. This guide addresses five key questions to help you determine how the cloud aligns with your business communications needs—including reasons to use the cloud, who the cloud is best for, whom... Read More

4 Steps to Choosing the Right Device for Field Service Mobility

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Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More

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Choosing a Key Management Solution

The modern enterprise deploys a variety of server platforms, operating systems, and programming languages. A major barrier to deploying encryption has been the challenge of accessing encryption keys from these widely divergent environments. This paper helps define the key management needs of your enterprise, while defining the elements necessary to reduce the technical challenges and cost of deployment. Read More

Enterprise Phone Systems Buyer’s Guide

Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company. Read More

SMB Phone Systems Buyer’s Guide

If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations. Read More
 
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