Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case

  • Source: 24-7 INtouch
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As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars.

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