Collaborative Logistics Technology: Filling the Competency Gap

It’s not just operating talent and facilities that win business for logistics service providers. Every community of clients, customers, suppliers, and carriers must work together to fulfill perfect orders. However, few supply chain communities consist entirely of companies with top-notch supply chain applications. Learn how a software-as-a-service (SaaS) solution can help fill the gaps—and increase value to your clients.

Featured Software Research:

Understanding Reverse Logistics in Field Service Management

  • Source: IFS
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This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper. Read More

Reverse Logistics for Service

  • Source: IFS
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Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More

What Keeps You Up At Night? 7 Logistics Challenges, and How to Solve Them

Even in the best of economic times, those in the transportation industry face daily obstacles—such as unstable fuel costs, providing superior customer satisfaction, improving driver and resource productivity, and maintaining healthy business growth—that keep executives up at night. Let’s address the seven most important logistics challenges (and figure out how you can sleep peacefully)! Read More

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The Social Workplace: Using Social Networks to Boost Learning, Collaboration, and Success

  • Source: Plateau Systems
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Some of the best experts in the business are your long-time employees, top performers, and innovators. Unlock their expertise and the impact could be dramatic. That’s why so many organizations are learning how to use social media tools to create a workforce supported by networking and collaboration. The challenge is to translate the concept of leveraging in-house talent into real-world practices and systems. Find out how. Read More

Competency Management: the Compass for Strategic Talent Management

  • Source: Plateau Systems
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This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering. Read More

Microsoft SharePoint Server: Filling the White Space between the Business Users and Existing Enterprise Systems

Organizations spend millions of dollars in developing custom solutions to plug the gap between the demands of the business user and the available features of their enterprise systems. For this reason, it’s worth examining how the Microsoft SharePoint Server environment can help organizations efficiently deliver focused business solutions on a common business platform with a familiar interface and development methodology. Read More
 
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