Collaborative Partnerships for Nationwide Rollouts and Global Technology Deployments

Technology rollouts on a nationwide and global scale require technicians to perform onsite work. Though you may have hired a technology rollout Company to manage and deploy these technicians, they ultimately serve as direct representatives of your company. If they are ill-mannered, inexperienced, or unprofessional, it is a direct reflection of your company to your customer and you are faced with the consequences. Thus, understanding the relationship your technology rollout company has with its field technicians is very important. Find out how to intelligently evaluate a technology rollout company to ensure that your deployment is as efficient and cost-effective as possible.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Selecting ERP for Oil and Gas Industry Contractors and Vendors

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Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

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Rollout Delivery Team Comparison for Large Multi-Site Technology Deployments

Various scenarios can impact the resources for a rollout delivery team when utilized for large technology infrastructure rollouts at multiple locations. Shifting processes, methodologies, and resources can streamline the technology rollout at each site. This paper explains how alterations to the rollout delivery team configuration, as determined by project variables, can impact site delivery and your business. Read more. Read More

The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure

Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually performs the Demarc extension. This confusion can lead to finger pointing and eventually a bad reputation for those involved. Understand the issues surrounding the Demarc extension and how they can be resolved from the very beginning. Read More

Maximize the Green Efficiency of Multi-Site National Rollouts of Technology

The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and service locations. Eliminating unnecessary travel is one way service companies can help protect the environment, and meet environmental compliance requirements. Discover a methodology that can help you reduce your fleet’s fuel consumption and carbon monoxide emissions. Read More
 
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