Collaborative Teamwork in Outsourcing Scenarios

By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and simplistic beliefs revolving around outsourcing—along with the usual technological, organizational, and cultural barriers—seriously impediment the effectiveness of collaborative models. The key to successful collaborative teamwork in offshore outsourcing lies in understanding and leveraging project management best practices.

Featured Software Research:

Helping Midsize Businesses Turn Data into Insights

  • Source: IBM
  • Written By:
  • Published: October 31 2014
The data storm is growing with each business day—with cloud, mobile, and social. How do you move from chaos to collaborative decision making? With integrated business analytics. IBM Business Analytics for midsize businesses is purpose built for your midsize business. It’s simple, complete, and affordable. It’s a nimble, powerful solution that quickly turns data into insights and insights into business growth. Read More

Using Chatter with FinancialForce Accounting for Better Credit and Collections Collaboration

Collaboration is a key part of credit and collections, both in avoiding disputes and resolving them. Effective information sharing can go a long way. This research paper presents two use cases that involve four main factors for enabling sell-side collaboration: recording, storing, sharing, and accessing of data. They have used Chatter on the Salesforce1 platform in an effort to support those collaborative processes by both providing full account visibility to all stakeholders and tracking conversations to keep everyone informed. The key is to find a user-friendly, intuitive approach to communication and data storage that encourages adoption. Read More

Reinventing Data Masking: Secure Data Across Application Landscapes: On Premise, Offsite and in the Cloud

Be it personal customer details or confidential internal analytic information, ensuring the protection of your organization’s sensitive data inside and outside of production environments is crucial. Multiple copies of data and constant transmission of sensitive information stream back and forth across your organization. As information shifts between software development, testing, analysis, and reporting departments, a large "surface area of risk" is created. This area of risk increases even more when sensitive information is sent into public or hybrid clouds. Traditional data masking methods protect information, but don’t have the capability to respond to different application updates. Traditional masking also affects analysis as sensitive data isn’t usually used in these processes. This means that analytics are often performed with artificially generated data, which can yield inaccurate results.

In this white paper, read a comprehensive overview of Delphix Agile Masking, a new security solution that goes far beyond the limitations of traditional masking solutions. Learn how Delphix Agile Masking can reduce your organization’s surface area risk by 90%. By using patented data masking methods, Delphix Agile Masking secures data across all application lifecycle environments, providing a dynamic masking solution for production systems and persistent masking in non-production environments. Delphix’s Virtual Data Platform eliminates distribution challenges through their virtual data delivery system, meaning your data can be remotely synchronized, consolidated, and takes up less space overall. Read detailed scenarios on how Delphix Agile Data Masking can benefit your data security with end-to-end masking, selective masking, and dynamic masking.  Read More

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Outsourcing Challenges: Avoid the Pitfalls

Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more. Read More

Outsourcing Best Practices-A Primer on Outsourcing Governance

The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the relationship. So spend the time and effort required to ensure an effective governance process—and don’t lose sight of the fact that without cultural alignment with your vendor, you’ll only be creating ground rules for debate, not agreement. Read More

Why and How Outsourcing Management and Governance is Critical to Outsourcing Success

Organizations undertaking information technology and business process outsourcing typically are very focused on "doing the deal." This involves assessing service providers, determining geographies from which to source services, developing contracts, defining service levels, and a myriad of other tasks. Yet arguably the hardest part of outsourcing occurs only after the deal is done—performing ongoing outsourcing management and governance. Read More
 
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