Community, Connection, Conversation or Channel

  • Source: Quocirca Ltd
  • Written By:
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Social networks offer many opportunities for businesses to gain a closer engagement with their customers. This appears to be an unstoppable bandwagon that all organizations must leap on before they are left behind, but is it that simple? The social network landscape is packed with choices and pitfalls for the unwary, so a careful and appropriately nuanced response is required. Read more on how to best use social media.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Antidot.net Channel on YouTube

  • Source: Antidot
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  • Published: October 7 2013

Retail Retold: Is IoT Changing the Face of Omni-Channel Retail?

  • Source: Microsoft
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  • Published: December 16 2014
Join Microsoft Dynamics' Duncan Taylor and TEC analysts P.J. Jakovljevic and Raluca Druta for this discussion about the retail industry, focusing on the challenges and opportunities with omni-channel retailing, and how the Internet of Things (IoT) is altering the retail world for both consumers and merchants. Read More

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E-mail 101

The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today about spammers, we still tend to take e-mail for granted, and trust it far more than it deserves. Learn about the components of the e-mail system, understand how e-mail moves on the Internet, and find out how to interpret e-mail message headers. Read More

Turn the Internet into a Strategic Sales and Interaction Channel

  • Source: SAP
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With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you. Read More

Reach, Relevance, and Relationship: The Personal Mobile Channel in Every Consumer’s Pocket

In a shrinking world where individuals have more choices in almost any aspect of their lives than ever before, the inertia that once held consumers loyal to their suppliers has disappeared. Markets are fragmenting, industries are converging, and relationships are more fragile. So how do organizations build a connection and maintain an ongoing dialogue with current and future customers? Read More
 
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