Controlling Change: The Missing Ingredient

It is widely acknowledged that unauthorized changes made to an IT infrastructure cause up to 80 percent of a system’s unavailability. So what key ingredient is needed to reduce that percentage? By adding change control to an existing or planned change management infrastructure, businesses can improve IT service availability, lower compliance costs, and accelerate their IT infrastructure library (ITIL) implementations.
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Comparing the Total Cost of Ownership of Business Intelligence Solutions

  • Source: Birst
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For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions. Read More

Dynamic Scheduling: The Missing Link to Mastering Field Mobility?

  • Source: IFS
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Source Refrigeration & HVAC needed an automated scheduling solution to round out its mobile initiative for a workforce of nearly 500 field technicians. Ease of integration was a key consideration for Source. Find out why the company found IFS 360 Scheduling's dynamic solution appealing. Read More

Mzinga’s OmniSocial Learning Platform Enables Global Change for TripAdvisor

Find out how leadership, technology, collaboration, and an agile business partnership created success for TripAdvisor’s global learning and development team. Read More

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