Convergent Charging: Gain Flexibility While Reducing Costs

  • Source: SAP
  • Written By:
  • Published:
  • (Originally Published On:) )
Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage.

Featured Software Research:

Selecting Field Service Management Software

  • Source: IFS
  • Written By:
  • Published:
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More

Veeam and FlexPod Availability for the Modern Data Center

Data centers today are complex business environments that provide IT administrators with a host of challenges. Customers, partners, suppliers, and geographically-dispersed employees require constant access to information. This document from Veeam Software outlines the company’s approach to data management, including scaling capacity and reducing overall IT costs. Read More

Reducing the Burden of Regulation, Legal Hold, and Discovery Using Delphix Live Archive

Your company is subject to legal obligations to preserve and produce detailed point-in-time records of your business in response to regulations or orders from courts. Companies often meet these burdens with data archiving, however, poor data archiving can lead to non-compliance with regulations. This document looks at Delphix's Live Archive, which can build a condensed copy of a data source that can be accessed on demand and quickly while also bookmarking data sources to restore any application,... Read More

You may also be interested in these related documents:

The Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery

Lower IT costs, faster return on investment (ROI), and better security—just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS can help small-to-medium businesses manage customer service and support cost-effectively. But there are a few concerns to consider if you’re thinking of an on-demand service. A vendor that offers the best of both on-demand and on-premise solutions may be the answer. Read More

The Convergent Mediation Solution--Competitive Advantage Enabler

The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper. Read More

How to Exceed Customer Expectations While Reducing Costs: Exploring the Use of Proactive Notifications

Information and data are ever present. So how can you harvest this data to your advantage to provide exceptional customer service and beat the high expectations that are set as a result of our own consumer lives? Proactive notifications allow companies not only to have a competitive edge through better customer service, but also create greater efficiencies within their organization.  Read More
 
comments powered by Disqus