Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service

  • Source: SAP
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Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.

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Budgeting: Beyond Spreadsheets

  • Source: IBM
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Financial planning, budgeting, and forecasting can be an endless and arid process for business professionals. Spreadsheet-based planning can prove to be confusing and unorganized, which only costs the company more time and money. IBM's Cognos software can help not only reduce the time spent on planning processes, but also build complex business models and perform ‘what if’ scenarios, enhancing strategic decision making. Read More

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  • Source: SAP
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