Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence

For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be. Often, skilled IT workers get stuck in low-level reporting roles, while business workers can’t access and analyze information fast enough to make strategic decisions. This discussion with an industry technologist offers some ideas for bridging the IT/business gap.
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Comparing the Total Cost of Ownership of Business Intelligence Solutions

  • Source: Birst
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For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions. Read More

Reaping the Benefits of Next-generation Dashboards

The old approaches for collecting, assimilating, and delivering business intelligence (BI) data have not kept pace with today’s increasing demand for rapid decision making. Many companies use static reports and ad hoc queries, but fewer companies use dashboards and portals—which often lack the interactivity required for navigation and visualization of business data. Learn how a next-generation dashboard solution can help. Read More

Measure, Analyze, and Manage: Optimizing Marketing Results with Business Analytics

  • Source: IBM
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By adopting a data-driven approach that incorporates business intelligence (BI), predictive analytics and performance management capabilities, marketing executives can empower their teams to measure, analyze, and manage marketing efforts for greater effectiveness and contribution to top line revenue growth. These advanced analytics techniques help marketers harness all of their data, detect patterns of customer behavior, and acquire a deeper understanding of customers as individuals — ultimately leading to new methods of personalized engagement. Read More

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Hybrid human resources (HR) is all about combining every available delivery option—HR outsourcing being one of them—to provide HR services in as cost-effective and as standardized a way as possible. Companies can choose between an on-premise, on-demand, or a business process outsourcing (BPO) solution—or they can choose and combine the best of all worlds in order to match their business needs. Find out how. Read More

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards

  • Source: Oco, Inc
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A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more. Read More

The Practical Realities of Automating ETO Business Processes

Today, engineer-to-order (ETO) manufacturers—also known as project-based manufacturers—experience significant market pressure across their sales, engineering and manufacturing groups as they strive to win business and streamline end-to-end processes. But by capturing engineering knowledge and using it to automate key business processes, manufacturers can increase sales bid and win rates, decrease internal operating expenses, and shorten lead times. Read More
 
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