Home
 > Research and Reports > White Papers > Customer Process Management Drives Profitability in F...

Customer Process Management Drives Profitability in Financial Services

Source: Aptean
As competition in the financial sector increases, many financial services providers are seeking ways to improve customer service and profitability through process efficiency. By developing rich integration between customer data and allowing that data to be managed by the business users, customer process management (CPM) enables financial services organizations to adapt to changing market demands and maximize their competitive edge.


Featured publications:

Disclosure Management—Its Importance and Potential for Midsize Organizations
Source: IBM Published On: May 16 2013 Disclosure management is now firmly established as an essential step in the financial close process but few midsize organizations have learned how to tap into its true potential. In this session, Pat Calitri describes how the market for disclosure management applications has developed and how organizations are discovering that the same technology that can be used to streamline external filings and reporting can also be used to enhance the productivity and effectiveness of internal reporting throughout the organization. Read More...
11 Criteria for Selecting the Best ERP System Replacement
Source: Epicor An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More...
Meka Pro Harnesses Analytics to Improve Profitability of Manufacturing Projects
Source: IBM In this case study, you'll find out how Finnish manufacturer Meka Pro was better able to achieve economies of scale and meet customer needs. Read More...


You may also be interested in these related documents:

Case Study: Financial Services Industry
Source: Panorama Software The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers. Read More...
The Profitability Perspective: How Automated Reporting Drives Better Decisions
Source: IDC Driving sustainable growth requires profitability-focused planning and performance management. Most companies have some type of profitability reporting—but many are investing a lot of effort to produce this information. And the limitations to the information companies currently compile may have a significant impact on decision making. Learn how automating profitability reporting can help your company improve decisions. Read More...
A Clear-cut Approach to Collections Is Essential for Profitability
Source: SYSPRO In 2002, US suppliers wrote off more than $18 billion (USD) in bad checks. And the bankruptcy picture has certainly not improved since then. Companies that act quickly to secure overdue accounts are the companies that have the best chance of remaining in the black. The SYSPRO Collections Module automates debt collection, and can help address this acute need. Read More...

 
comments powered by Disqus



Recent Searches
Others A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

©2014 Technology Evaluation Centers Inc. All rights reserved.