Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM

  • Source: Aptean
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Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process management (BPM) technologies lack many critical components found in customer relationship management (CRM). However, converging BPM and CRM provides the responsiveness, cost-effectiveness, and manageability to achieve optimal results. The converged approach helps align priorities enterprise-wide, reduce risks, and unblock revenue growth potential.

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Why ERP Fails at Enterprise Project Management

  • Source: IFS
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Because enterprise resource planning (ERP) came from the world of materials planning for repetitive manufacturing, these applications cannot address the more anecdotal, complex, and dynamic requirements of real-time enterprise project management. Even tier one ERP products cannot meet the needs of some companies—engineer-to-order manufacturers, engineering procurement and construction contractors, and even process manufacturers. Read this white paper to learn more. Read More

Must-have ERP Features for the Automotive Industry

This paper summarizes the benefits an enterprise resource planning (ERP) solution provides to the entire manufacturing process, "from shop floor to top floor." Included are key features in a software as a service (SaaS) solution to help an auto manufacturer optimize performance throughout the enterprise. Read More

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Bizagi BPM Suite 9.1.6 Business Process Management Certification Report

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  • Published: November 14 2011
Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Accelerate ROI for Business Process Management (BPM)

  • Source: IBM
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Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI). Read More

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