Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM

  • Source: Aptean
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Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process management (BPM) technologies lack many critical components found in customer relationship management (CRM). However, converging BPM and CRM provides the responsiveness, cost-effectiveness, and manageability to achieve optimal results. The converged approach helps align priorities enterprise-wide, reduce risks, and unblock revenue growth potential.

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Why ERP Fails at Enterprise Project Management

  • Source: IFS
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Because enterprise resource planning (ERP) came from the world of materials planning for repetitive manufacturing, these applications cannot address the more anecdotal, complex, and dynamic requirements of real-time enterprise project management. Even tier one ERP products cannot meet the needs of some companies—engineer-to-order manufacturers, engineering procurement and construction contractors, and even process manufacturers. Read this white paper to learn more. Read More

Selecting ERP for Oil and Gas Industry Contractors and Vendors

  • Source: IFS
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Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

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Accelerate ROI for Business Process Management (BPM)

  • Source: IBM
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Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI). Read More

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From Spreadsheet Chaos to an Integrated BPM Application in Six Steps

Spreadsheets can provide rudimentary business performance management (BPM) capabilities. But there are many reasons to leave them behind: improved collaboration among users with data security and audit capabilities, greater accuracy of analysis and reports, real-time information, and more. Discover other benefits, as well as how you should approach and carry out the transition from spreadsheets to a BPM solution. Read More
 
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