DNS/DHCP High Availability

The Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) have become mission-critical services as the Internet and other Internet protocol (IP)-based networks become business necessities. Services like IP telephony are intolerant of down-time—they require “dial tone” reliability and a solution that enables them to remain available despite any of the unforeseen circumstances that can incapacitate a server.

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Using Service Management Software to Enhance the Customer Experience

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These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More

Using ERP for Process Manufacturing Quality Management

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Today, process manufacturing executives need to think about more than core batch and recipe management capabilities when considering software solutions like enterprise resource planning (ERP). Due to both regulatory and market factors, quality management and documentation of the quality and content of goods produced is essential. Advancing environmental awareness and the ability to handle recalls both factor into this increased focus on quality.

Customers have high expectations of manufacturers... Read More

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High Availability in Workload Automation

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A Question of Continuity: Maximizing Email Availability for Your Business

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Secure DNS/DHCP Management-An Integrated Solution

Dynamic Host Configuration Protocol (DHCP) has been adopted as the dynamic protocol of choice for pain-free management of network resources. The integration of the Domain Name System (DNS) and DHCP into a single network helps overcome traditional barriers to effective resource allocation. Indeed, combining DNS and DHCP enhances information security, thus providing a solution your organization can grow with. Read More
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