Data Center Automation

  • Source: Quocirca Ltd
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With the increasing complexity of the data center and its dependent systems, data center automation (DCA) is becoming a necessity. To replace the costly and inefficient human aspect of managing the data center, IT departments must adopt DCA solutions. Combined with utility-based computing architectures, these solutions can provide greater dynamics in the environment and facilitate speed of response to market demands.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

FinancialForce Supply Chain Management: Manage Your Supply Chain Processes in One Unified App

Built on the Salesforce Platform, FinancialForce SCM helps manage a company’s entire supply chain processes from order to procurement and back to inventory, in a single closed-loop process. This application aims to improve efficiency in acquiring, managing, and selling goods and services, through visibility, automation, and control. This data sheet identifies some supply chain challenges and the functionality FinancialForce SCM offers to address them. Read More

25 Ways to Positively Impact Payroll

Payroll can be looked at as a huge cost center—not only with respect to wages and salaries, but also with regards to the cost of processing. Controlling costs in payroll means big savings to the bottom line. Also, increased efficiencies and streamlined processes benefit all employees, and improvements in payroll add value to your organization. If given due attention, payroll can have enormous strategic impact at any company.

This document looks at using automation, information, reconciliation, process improvement, and new technologies to make positive changes to payroll, and reap the benefits these changes can provide. Learn 25 ways to positively impact payroll, from how going green can reduce waste and cut costs to how payroll-related networking groups can help affect change and how auditing and tax reconciliation can save time spent problem-solving and filling in gaps later.

Automating your workflows can reduce the risk of error and decrease time to approval, electronic timekeeping can save time and reduce errors, and improving payroll reporting can provide accurate information for all employees. Find out more about how these and other actions can have a huge positive impact on payroll at your company, with this list of payroll-impacting actions from Ultimate Software.  Read More

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Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation

  • Source: SAP
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Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment. Read More

Automate to Optimize: The Foundation for Data Center Efficiency

IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize the duties associated with maintaining the existing infrastructure. Learn about a solution that can enable automated batch processing for more efficient operations, and integrate the diverse application and platform environments often found in today’s data centers. Read More

Automation for the New Data Center

Data centers are squeezed by a variety of pressures, such as power consumption, heating, ventilating, and air conditioning (HVAC) requirements, new servers, human error, patching, asset tracking, and more. On top of this, you have to keep up with dynamically changing business requirements. One of the key ways you can address these dilemmas, however, is through server consolidation using virtualization. Read More
 
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