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Delivering Customer Value: Innovative Approaches to Maintain Competitive Success

Source: SAP
Because sustaining a strong relationship with customers is essential for future growth, the most successful companies work hard to ensure that their customers don’t feel shortchanged. But the benefits of customer satisfaction extend beyond gaining more business with a single account. Find out how to get a better understanding of your customer information, such as customer spending, for more reliable sales growth.


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TECTURA Corporation
Tectura is a worldwide provider of business consulting services, delivering exceptional service and sustainable value through consulting, software and IT implementation. Our diverse clientele includes mid-sized companies and larger enterprises in the aerospace, life sciences, manufacturing and distribution, retail and service industries. With more than 1,800~ team members in 20+ countries, Tectura applies its industry knowledge and best practices philosophy to provide Microsoft Dynamics® ERP, CRM and technology solutions throughout the Americas, EMEA, and Asia Pacific. A Microsoft Gold Certified Partner, we maximize our vast technology resources and deep Microsoft expertise to deliver increased efficiency, project acceleration and a competitive edge. Our industry knowledge, close partnership with Microsoft, global presence and established local success is how we make a distinctive difference for our clients. Read More...
An Earned Value Management (EVM) Success Story
Source: IFS Earned value management (EVM) is not a new concept, having its origins in United States government agencies during the 1960s as a way to ensure accountability among contractors working on long-term, complex projects. But in this century, EVM has become standard required practice. Learn how to get certified in earned value management (EVM) and compete for government aerospace and defense contracts. Read More...
Automating the Exemption Certificate Lifecycle
Source: Avalara Savvy finance and IT leaders are delivering business value by implementing exemption certificate management (ECM) software to automate the collection and management of certificates and integrating this software with their ERP/billing and tax decision software. The most powerful ECM solutions can handle the collection and management of certificates in direct, retail, e-commerce, POS, and tele-sales channels simultaneously and in real time. By connecting these systems, each is able to share critical data needed to reduce non-taxed transaction audit risk, increase staff productivity, and improve the exempt customer purchase experience. Read More...


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Turn the Internet into a Strategic Sales and Interaction Channel
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