Differentiate Through Quality Using Exceptional Issue Management

  • Source: SAP
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Increase the quality of your goods and services, and watch customer satisfaction, regulatory compliance, and business success soar. Whether you sell goods or deliver services, high quality can be a differentiator for your business. A focus on quality lets partners and customers know that you care about serving them efficiently, solving problems, and earning their loyalty. Read this paper to learn about a quality issue management application to help you quickly identify, monitor, and analyze quality issues.

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Using Service Management Software to Enhance the Customer Experience

  • Source: IFS
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These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More

Manufacturing Agility through MES Excellence

Manufacturing agility is increasingly important in today's world of fluctuating demand, short product cycles, and constant change. Successful manufacturers embrace change as an opportunity to proactively outmaneuver the competition and gain market share. Read about this kind of agility and the ability to change while controlling costs and quality. Read More

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