Driving Store Execution through Enterprise Workforce Management

  • Source: Axsium Group
  • Written By:
  • Published:
  • (Originally Published On:) )
Given intense competition and thin margins, more and more retailers are struggling to execute their corporate vision at the store level. Unfortunately, many attempt to tackle these industry realities without a strategy or supporting system. As a result, many leading retailers are turning to advanced workforce management (WFM) solutions to ensure proper staffing levels, combat employee turnover, and reduce payroll costs.

Featured Software Research:

Top 5 Ways High Growth Companies Can Get High Employee Engagement

As old perceptions change and new expectations arise for the human resources (HR) function, the way forward is clear: Spend less time on day-to-day administrative tasks and more time on driving employee engagement. Here are five ways that high-growth companies can use an all-in-one human capital management (HCM) platform with an enterprise social network to boost employee engagement for a more committed, happy workforce. Read More

Model Driven BPM: How BPM Enables a Higher Level of Business Agility

Enterprises have to demonstrate business innovation while being responsive to customer wants and needs in today’s competitive marketplace. Business process management (BPM) software can help companies to streamline and optimize business processes for increased efficiency and reduced downtime.

Organizations using BPM can increase ROI and achieve operational excellence through reengineering business processes with the help of BPM software.

Model driven BPM is the next wave in enterprise... Read More

Application Visibility: The Root of Good Service Management

Information technology (IT) organizations have long struggled to understand and manage the services they provide. As service management has had to rely on applications to codify business processes, it entails an application-centric approach. Sophisticated application monitoring tools are just now becoming available that provide good visibility into IT services.

Riverbed Technology commissioned Forrester Consulting to conduct a study on IT service management—providing insight into application... Read More

You may also be interested in these related documents:

Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation

  • Source: SAP
  • Written By:
  • Published:
Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment. Read More

Take the Direct Road to Success with Seamless DSD

  • Source: SAP
  • Written By:
  • Published:
The future, they say, is demand-driven. Not having the data you need to forecast your supply and demand processes means you’re in the slow lane toward a successful future. But if you already know store information is vital to your supply chain, you’re halfway there. Go the distance: learn how direct store delivery (DSD) solutions can give your consumer package goods (CPG) company more control over supply chain processes. Read More

Workforce Analytics: Changing and Winning the Game

Human resources (HR) is an increasingly strategic player in gaining a competitive advantage, especially in terms of workforce analytics. But HR organizations struggle when they spend too much time gathering data instead of acting on it. By implementing a comprehensive workforce analytics solution, they will start to win the "changing game" and—more importantly—drive corporate results that matter. Read More
 
comments powered by Disqus