E-mail Response Management

  • Source: emailtopia
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E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

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A Day in the Life of the Mobile Worker

  • Source: Pulse Secure
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Working remotely, on mobile devices, and in a bring-your-own-device (BYOD) environment means that in a typical day, employees require secure mobile access to all kinds of networks and information. This document outlines the mobility approach of Pulse Secure—a provider of access and mobile security solutions. The company looks at some typical daily processes a mobile worker will encounter, including working from home, checking e-mail while traveling, and accessing a corporate network from a personal... Read More

A Day in the Life of the Mobile Worker

  • Source: Pulse Secure
  • Written By:
  • Published:
Working remotely, on mobile devices, and in a bring-your-own-device (BYOD) environment means that in a typical day, employees require secure mobile access to all kinds of networks and information. This document outlines the mobility approach of Pulse Secure—a provider of access and mobile security solutions. The company looks at some typical daily processes a mobile worker will encounter, including working from home, checking e-mail while traveling, and accessing a corporate network from a personal... Read More

Case Study: FM Logistic

The information technology (IT) infrastructure of international logistics provider FM Logistic had grown over time resulting in poor application performance. The company wanted to speed up access to critical enterprise applications and centralize e-mail without negatively impacting employee productivity. FM Logistic installed 71 Riverbed Steelhead appliances in 13 countries, together with its Cascade solution to improve application performance, and application and network visibility. The company... Read More

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