Employee and Manager Self-Service: A Virtual Chameleon in the Workplace

In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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Self Service Business Intelligence

Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution. Read More

Deploy Tactical, Affordable, Scalable Analytics

  • Source: IBM
  • Written By:
  • Published: December 17 2013
Self-service solutions empower business users to drive decision making. IBM analytics solutions are easy to install, configure, manage, and secure, and they scale to a broad set of users. Leaders have access to data across the business. These solutions deliver a unified experience across Web, mobile, and desktop, including solutions for reporting, analysis, predictive analytics, planning, forecasting, and regulatory reporting. Read More

Application-Aware Network Performance Management for Dummies

Organizations depend on their networks and applications for the success of their business. Traditionally, networks and application performance were monitored separately, but they are increasingly interdependent. When a user experiences network difficulties, it doesn’t matter to the user where the problem lies—it matters only that he or she get the service expected.

Application-aware network performance management (AANPM) is a new, integrated approach to monitoring service. This e-book explores the need for an integrated approach for visibility into your network and the concept of AANPM. You’ll discover the use cases for AANPM and the building blocks for an effective AANPM solution.

With AANPM you’ll improve diagnostics so you can monitor your network proactively and strengthen your physical and virtual infrastructure. With end-to-end visibility, AANPM will help to correlate and analyze performance data across the network to better support business-critical applications. Read More

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Employee Central: The New Face of Human Capital Management (HCM)

Learn about a single platform, deployed in the cloud, that gives small to medium-size businesses greater visibility into their workforce by providing a single employee global system of record. With data supported by employee and manager self-service, human resources (HR) can pull real-time reports with accurate workforce data to make informed talent decisions. Download this business brief. Read More

The Executive Buying Guide to Employee Self-service

  • Source: Sage
  • Written By:
  • Published:
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and payroll information. It often includes time-off management, and can serve as a central portal for communicating company documents and announcements. ESS disperses routine tasks back to the level of origination--employees and their managers. Read More

10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience

Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education.  Read More
 
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