Enabling Organizations to Understand Complex Relationships

To understand the complex relationship between business and customer, there are several questions companies must ask. How much do we spend on advertising to reach out to customers? How much do our customers spend on purchasing our products? With customers scattered all over the globe, it’s difficult to know. With an organizational hierarchy management solution, finding the answer to these questions just got easier.

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Enabling Real-Time Big Data Movement in the Constantly Connected World

Many forces in today's world of big data are driving applications to become more real-time. Data needs to go many places, be sorted and stored in different formats, and used in a wide variety of ways. Capturing high volume data streams inside and outside datacenters can be complicated and expensive using traditional software messaging middleware on general purpose servers. In order to realize the full value of “big data” some organizations are switching to real-time message-oriented middleware appliances... Read More

Simple Route Planning vs. Schedule Optimization

  • Source: IFS
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Field service organizations understand that efficient route planning is essential to being successful; smart routing is efficient and enables service technicians to become more productive. However, they may be overlooking the added benefits of schedule optimization as an intrinsic part of the solution. Learn how organizations can benefit from planning software to simplify scheduling, manage workflows, and improve the bottom line. Read More

2014 Professional Services Maturity Benchmark Best of the Best

According to “The 2014 Professional Services Maturity Benchmark,” out of 238 participating organizations, 13 firms significantly outperformed the average, excelling in five service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. This white paper focuses on one of this year’s best service organizations and the best practices that differentiate the best of the best from average firms. Read More

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Enabling Real-Time Sharing and Synchronization over the WAN

Driven by increasing business demands and the availability of technologies like in-memory databases, change data capture software, big data storage systems, and complex event processing engines, some organizations are looking to enterprise data grids to accelerate, optimize, and scale their IT infrastructure. Managing big data scale transactional and event stream information is about more than just storing massive amounts of data; it requires the intelligent collection, filtration, sharing and exposure... Read More

The Collaboration Advantage: Customer-focused Partnerships in a Global Market

  • Source: The Economist
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Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of respondents say that in future they’ll place more emphasis on developing personal relationships and setting expectations with business partners. Find out how these companies are creating collaborative networks that include business partners and consumers. Read More

Overcoming Challenges in Collaborative Manufacturing Relationships

Manufacturers today must respond quickly to ever-changing customer demands—while keeping costs low and efficiency high. How can original equipment manufacturers (OEMs) and contract manufacturers (CMs) effectively manage the demand-driven supply chain? A solution that increases your visibility of inventory planning and management throughout the supply chain can help reduce your response time. Learn more about the benefits. Read More
 
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