Enabling Real-time Monitoring and Proactive Infrastructure Triage

The term “triage” refers to the process by which service managers rank the status of IT structures in priority, and sort them based on their need for immediate action. In today’s environment, this process is very cumbersome and time-consuming. Thus, in order to effectively manage IT infrastructures, service manager need tools that allow them to make assessments in real time.

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Why Your Field Service Operation Needs to Implement a Dynamic Scheduling Engine

  • Source: IFS
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What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More

Three Types of Field Service Scheduling Software

  • Source: IFS
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There are three distinctly different approaches to solving the puzzle of getting the right people to the right place at the right time. This white paper describes the three strategies for better field service scheduling plans--manual processes, traditional scheduling automation, and real-time scheduling automation--and explains why each approach matches different needs. Which strategy is right for you? Read More

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Enabling Real-Time Sharing and Synchronization over the WAN

Driven by increasing business demands and the availability of technologies like in-memory databases, change data capture software, big data storage systems, and complex event processing engines, some organizations are looking to enterprise data grids to accelerate, optimize, and scale their IT infrastructure. Managing big data scale transactional and event stream information is about more than just storing massive amounts of data; it requires the intelligent collection, filtration, sharing and exposure... Read More

Mobile Business Intelligence & Analytics

The convergence of business intelligence (BI) and mobility has been well under way for some time. As more professionals begin using smart phones and other mobile devices to keep up to date with business information, your company’s work force will start seeing mobile access to business data as the rule rather than the exception. Discover the benefits that are in store for an organization that embraces mobile analytics. Read More

Enabling Technologies for Blade Management

  • Source: IDC
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Reducing server management complexity and total cost of ownership (TCO) are key IT goals. There’s a new generation of automated management tools designed to enable provisioning, monitoring, and control of blade systems in infrastructure deployments. This means more work in less time, ensuring IT talent is responding to business needs—resulting in improved TCO metrics rather than time-consuming manual processes. Read More
 
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