Executive Decisions for Using IT Outsourcing, Hosted Systems, and Enterprise System Management

Information technology (IT) executives are beginning to seriously re-evaluate their highly hyped, service-oriented architectures (SOA) strategies—and consequently, their IT outsourcing, hosting, and enterprise system management strategies. However, creating long-term strategies is complicated by the wide range of available service delivery models. That’s why it’s vital to uncover the important concepts—and decision points—relating to these different delivery models.
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