Exploring Ways for SMBs to Eliminate Technology Business Risk

Small to medium businesses (SMBs) need technology to survive in a competitive business environment. However, regardless of the business type, size, or industry, incorporating technology into existing frameworks involves risk—to productivity, customer service, operations, and the bottom line! The key to reducing risk and increasing productivity is thus the selection of technologies that will accommodate change in your business.

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ExecBlueprints: Balancing Security and Convenience: Key Strategies for Creating a Safe and Efficient Infrastructure

As technology choices have multiplied and IT’s importance to organizations has grown, more IT leaders are involved in understanding the needs of the business and participating in discussions concerning risk and reward. This white paper offers an overview of current issues that IT faces as it navigates this tricky terrain. Read More

Drive More Valuable Customer Experience With Proactive Engagement Across the Life Cycle

Businesses today are struggling with ways to create a personalized, transparent customer experience where all interaction channels work seamlessly together. It can be tricky to seize every revenue opportunity while delivering consistent service anywhere, anytime.

As competitive pressures mount, companies must meet the rising demands of their customers with fewer resources, limited budgets, and older technology that doesn’t really do it all in a do-it-all world. To differentiate your business,... Read More

Right-sizing ERP for SMBs

The level of success a small to midsize business (SMB) achieves depends on its ability to gain a competitive advantage by means of product improvement, efficient processes, and increased visibility.

What do enterprise resource planning (ERP), NFL playoffs commercials, and the movie Fight Club have in common? Find out in this white paper from Ziff Davis, examining a key question SMBs need to ask themselves when selecting an ERP system and deciding between on-premises and cloud deployment. Read More

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ERP in SMBs: Exploring Growth Strategies

Small to medium businesses (SMBs) are focusing on growth strategies and customer service—sometimes balancing between the two, but often focusing on one or the other. As companies grow, and improve performance, they are more likely to have invested in an enterprise resource planning (ERP) system. This Aberdeen report is a roadmap for SMBs seeking to grow and improved customer service through their ERP implementations. Read More

Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program

  • Source: SAP
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It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes requires visibility, speed, and automation. The SAP Business All-in-One fast-start program can tailor SAP manufacturing software to your needs and roll it out quickly—and, it can be adapted to changing requirements. Find out how it can grow with your company. Read More

SMBs Must Eliminate Information Silos to Improve the Customer Experience

This report identifies the major IT issues faced by small to midsized businesses (SMBs), including information silos, lack of IT staff, and outdated business applications. Because they lack the right information to meet customer expectations, SMBs have difficulty reacting quickly to fast-changing market dynamics and growing their revenue. Find out how the elimination of information silos can create a more consistent effective customer experience. Read More
 
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