Extending CRM Concepts in ERP Systems

If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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3 Tips for Integrating Field Service Management Software with ERP

  • Source: IFS
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Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

The 8 Ways Outdated ERP Damages Your Business

In today's market, enterprise resource planning (ERP) systems need to adapt quickly to changing conditions. Download this white paper to find out how outdated systems drain your IT budget, how to ensure that your ERP systems keep pace with the demands of a global mobile business, and four reasons why companies are turning to the cloud to keep up. Read More

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Empowering Business Decision Makers by Extending SAP Applications

  • Source: IBM
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Performance management (PM) solutions can increase agility, improve corporate performance, and increase competitive advantage. But they can also limit you. If they don’t address your real business needs, and aren’t flexible enough to help you find reliable and innovative answers to key business questions, they can hinder rather than help. Discover how business users can manage their performance on an SAP infrastructure. Read More

New-world Value: The Strategic Impact of Business Application Suites in Today’s Corporate Environment

The concepts of return on investment (ROI) and total cost of ownership (TCO) have been used for decades in enterprise evaluations of IT investments, including enterprise resource planning (ERP) systems. However, with the emergence of important new technological advances, executives are now expanding these traditional formulas to account for new opportunities. Learn more about their new methods for measuring ERP value. Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative

It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more. Read More
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