Field Mobility: 3 Tips for Navigating the Mobile First Minefield

Aligning your service organization around the same plan can be a challenge and a roadblock. Field mobility can help you improve operational effectiveness by aligning your service organization around the plan, focusing your field technicians on the plan, handling changes proactively, and managing exceptions in real time. But the approach to developing a mobile first application isn’t straightforward. Get three tips for doing this right.
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3 Tips for Integrating Field Service Management Software with ERP

  • Source: IFS
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Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

HTML5 in Field Mobility—Mind the Gap

When reviewing your mobility strategy for a field service app—whether you’re building or buying a mobile application—you must balance compatibility, the user experience, and the risks you’re willing to take. Learn more in this white paper on HTML5 in field mobility. Read More

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Field Service Mobility: Warranty Management

In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience. Read More

HTML5 in Field Mobility—Mind the Gap

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Navigating the New Mobile World: An Executive Action Plan for Adopting Mobility

  • Source: SAP
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Mobile isn’t just a device or an application. Mobile provides a new way of doing business. It provides workforce productivity gains, real-time decision making with accuracy, and improvements to customer service. Companies that embrace mobility and contextual services are able to reshape business models to create sustainable competitive advantage. Read More
 
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