Five Metrics Your Business Can't Live Without

Certain parallels can be drawn between professional services companies and manufacturing plants when it comes to measuring performance in terms of time and resources. But professional services companies don’t manufacture a physical product or manage an inventory, so it can be a challenge to measure how well the business is really doing. Such companies need to rely on metrics to assess their performance.

This white paper posits five metrics that professional services organizations need to stay on top of in order for their business to succeed. These metrics help measure some of the key aspects involved in providing professional services, so you can establish how much you can bill, whether or not you’re turning a profit, how well you’re sticking to the budget, where within your organization the money is coming from, and who’s working on what.

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Transform Your Business with Data and Analytics

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Harnessing all data and analytics to extract valuable insight sharpens your organization’s competitive edge. This paper presents a five-step approach to identifying, assessing, and deploying big data and analytics that repositions it as a central engine for your business. In the age of big data, this proactive strategy, combined with proper support, guidance and follow-through, can set your business apart in an increasingly crowded marketplace. Read More

Evaluating Routing Software: 4 Things You Can't Do Without

The path to deciding on a routing software solution has some key considerations. These variables will impact the return on investment (ROI) you get and influence how smoothly you can integrate the software into your enterprise.

This paper outlines four key things to consider that will impact ROI and the effectiveness of your transportation and routing management solution. First, the specific industry knowledge and expertise of your routing software vendor will guide you to a better software... Read More

How Do Your BPM Metrics Measure Up?

While many business process metrics are “inside-out,” focused on efficiency, it can also be useful to look at them from the “outside-in,” focused on successful business outcomes. Accurate, relevant metrics are becoming increasing important to companies seeking to make smarter business decisions. As John Dixon, a Gartner Inc. research director, says: “BPM without metrics is just a shot in the dark.”

With the scope of process widening beyond traditional organizational boundaries to large-scale... Read More

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The Alignment-focused Organization: Bridging the Gap between Strategy and Execution

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