Five Metrics Your Business Can't Live Without

Certain parallels can be drawn between professional services companies and manufacturing plants when it comes to measuring performance in terms of time and resources. But professional services companies don’t manufacture a physical product or manage an inventory, so it can be a challenge to measure how well the business is really doing. Such companies need to rely on metrics to assess their performance.

This white paper posits five metrics that professional services organizations need to stay on top of in order for their business to succeed. These metrics help measure some of the key aspects involved in providing professional services, so you can establish how much you can bill, whether or not you’re turning a profit, how well you’re sticking to the budget, where within your organization the money is coming from, and who’s working on what.

Featured Software Research:

Five Must Have Features for Business VoIP

A growing number of businesses are now grappling with the decision to implement new telephone systems based on voice over IP (VoIP) technology. However, while the primary goal is generally saving money, there are a wide variety of features and functions that must also be considered. This report provides a quick guide to the top five most common services that you should expect from a VoIP-based business phone system. Read More

Cloud Communications Services: Five Questions You Need to Address for Success

Many businesses have been successfully using cloud-based applications for years, but following this path for communications is much more recent. For some businesses cloud communications just means VoIP telephony, while others include applications such as video, text, chat, messaging, email, conferencing, etc. This guide addresses five key questions to help you determine how the cloud aligns with your business communications needs—including reasons to use the cloud, who the cloud is best for, whom... Read More

You may also be interested in these related documents:

Five Reasons You Can’t Afford to Postpone Your Labor Management Project

The adage “you can’t manage what you can’t measure” is true of many things in warehouse management, but perhaps nowhere more so than for the productivity of your workforce. Payroll is typically the largest single expense in the warehouse, and so many companies are using warehouse management systems (WMSs) and other technologies to do more in less time. But a labor management solution might do more for you—find out how. Read More

Why Midsize Companies Need Business Intelligence Solutions in This Uncertain Economy

  • Source: SAP
  • Written By:
  • Published:
In today’s economy, executives face declining revenues and tough cost-cutting decisions. However, cost reductions alone are not enough to survive, especially for midsize companies, which often lack the resources needed to sustain a market downturn. Yet midsize companies can be much more agile—if they have the right information. Discover how you can improve performance with a business intelligence (BI) solution. Read More

Management Excellence: The Metrics Reloaded

The key to enterprise performance management is to identity a company’s value drivers, focus on them, and align the company to drive results. But there are many management methodologies—such as the balanced scorecard, performance prism, and five forces. What is the right framework for your business? Find out about six management processes and the tools that can help you asses which metrics framework will work for you. Read More
 
comments powered by Disqus