Five Ways to Positively Impact Customer Retention and Business Operations

  • Source: Infor
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Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

25 Ways to Positively Impact Payroll

Payroll can be looked at as a huge cost center—not only with respect to wages and salaries, but also with regards to the cost of processing. Controlling costs in payroll means big savings to the bottom line. Also, increased efficiencies and streamlined processes benefit all employees, and improvements in payroll add value to your organization. If given due attention, payroll can have enormous strategic impact at any company.

This document looks at using automation, information, reconciliation,... Read More

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Fostering employee engagement is critical to creating an effective, innovative workplace. Increased employee engagement has the potential to positively impact your entire organization, and bring about higher accountability to performance across the board. Employee engagement is also a key factor in career development—engaged employees are far more likely to be effective and charismatic leaders. This white paper looks at ways to measure and increase employee engagement, so that your company can reap... Read More

Delivering Efficient After-sales Service in IM&C Companies

  • Source: SAP
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After-sales service represents a significant opportunity for industrial machinery and components (IM&C) manufacturers. Profit margins for service operations can be higher than those for core manufacturing activities. And providing exceptional after-sales service creates substantial opportunities for cross-selling and solidifying customer loyalty. Discover ways to streamline and align your company’s service operations. Read More

Is Your Warehouse Ready for the Upswing?

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