Five Ways to Positively Impact Customer Retention and Business Operations

  • Source: Infor
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Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Cincinnati Zoo Improves Customer Experience, Operations with IBM Business Analytics

  • Source: IBM
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  • Published: October 31 2014
By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo. Read More

5 Steps to the Benefits of EAM Software

  • Source: IFS
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As someone coming from a plant maintenance background who has spent several years implementing enterprise asset management software, Jerry Browning, business consultant for IFS North America, has learned a lot about EAM solutions. This white paper provides his thoughts about what the benefits of EAM software really are, in simple and straightforward terms, and five specific ways these benefits may manifest themselves in an organization. Read More

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