Five Ways to Positively Impact Customer Retention and Business Operations

  • Source: Infor
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Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Cincinnati Zoo Improves Customer Experience, Operations with IBM Business Analytics

  • Source: IBM
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  • Published: October 31 2014
By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo. Read More

25 Ways to Positively Impact Payroll

Payroll can be looked at as a huge cost center—not only with respect to wages and salaries, but also with regards to the cost of processing. Controlling costs in payroll means big savings to the bottom line. Also, increased efficiencies and streamlined processes benefit all employees, and improvements in payroll add value to your organization. If given due attention, payroll can have enormous strategic impact at any company.

This document looks at using automation, information, reconciliation, process improvement, and new technologies to make positive changes to payroll, and reap the benefits these changes can provide. Learn 25 ways to positively impact payroll, from how going green can reduce waste and cut costs to how payroll-related networking groups can help affect change and how auditing and tax reconciliation can save time spent problem-solving and filling in gaps later.

Automating your workflows can reduce the risk of error and decrease time to approval, electronic timekeeping can save time and reduce errors, and improving payroll reporting can provide accurate information for all employees. Find out more about how these and other actions can have a huge positive impact on payroll at your company, with this list of payroll-impacting actions from Ultimate Software.  Read More

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Fostering employee engagement is critical to creating an effective, innovative workplace. Increased employee engagement has the potential to positively impact your entire organization, and bring about higher accountability to performance across the board. Employee engagement is also a key factor in career development—engaged employees are far more likely to be effective and charismatic leaders. This white paper looks at ways to measure and increase employee engagement, so that your company can reap the benefits of an engaged workforce, including improved productivity, better customer service, increased employee retention, and increased customer retention. Read More

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer

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25 Ways to Positively Impact Payroll

Payroll can be looked at as a huge cost center—not only with respect to wages and salaries, but also with regards to the cost of processing. Controlling costs in payroll means big savings to the bottom line. Also, increased efficiencies and streamlined processes benefit all employees, and improvements in payroll add value to your organization. If given due attention, payroll can have enormous strategic impact at any company.

This document looks at using automation, information, reconciliation, process improvement, and new technologies to make positive changes to payroll, and reap the benefits these changes can provide. Learn 25 ways to positively impact payroll, from how going green can reduce waste and cut costs to how payroll-related networking groups can help affect change and how auditing and tax reconciliation can save time spent problem-solving and filling in gaps later.

Automating your workflows can reduce the risk of error and decrease time to approval, electronic timekeeping can save time and reduce errors, and improving payroll reporting can provide accurate information for all employees. Find out more about how these and other actions can have a huge positive impact on payroll at your company, with this list of payroll-impacting actions from Ultimate Software.  Read More
 
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