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Fostering Internal and External Collaboration

Source: Sage
Web-based collaboration with international partners, suppliers, and customers helps companies make end-to-end processes more efficient and cost-effective. An electronic enterprise resource planning (ERP) solution allows you to set up various types of external connections to your business applications, and reduce complexity. One result: you will be better able to respond to the needs of your customers. Find out more.


Featured publications:

Vertical Solutions
Vertical Solutions, Inc. specializes in post-sales service management solutions. VSI develops, implements, and supports best-in-class Service Management and Contact Center solutions, including VServiceManagement™, for customer support, field service, and mobile environments, VContactCenter™, for internal, external, and hybrid contact centers, and PowerHelp®. In addition, VSI has launched the Health Resources Group and the VHealthTracker™ application suite to further address the healthcare market. These application systems are built on a service-oriented architecture (SOA) compliant, cloud-based technology platform and delivered as a service or on-premise in a private or public cloud environment. VSI's applications are flexible, integrate easily with legacy systems, and offer rapid deployment times. VSI also provides the services companies need to effectively deploy our solutions, including custom software, interface development, connectivity expertise, and database conversion. Implementation consulting, planning, hardware procurement, technical support, education, and training are also integral parts of VSI's comprehensive business solutions. Companies in a variety of industries and throughout the world use VSI’s solutions to improve service response and resolution times, reduce the costs of delivering service, capture actionable customer data, seamlessly integrate with external partners, and broaden their portfolio of service offerings. Vertical Solutions, Inc. has more than 20 years of experience designing and deploying award-winning support and service management solutions. VSI has offices and partners worldwide.   Read More...
Fostering Employee Engagement in Your Organization
Source: Ultimate Software Fostering employee engagement is critical to creating an effective, innovative workplace. Increased employee engagement has the potential to positively impact your entire organization, and bring about higher accountability to performance across the board. Employee engagement is also a key factor in career development—engaged employees are far more likely to be effective and charismatic leaders. This white paper looks at ways to measure and increase employee engagement, so that your company can reap the benefits of an engaged workforce, including improved productivity, better customer service, increased employee retention, and increased customer retention. Read More...


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Overcoming Barriers to Collaboration with Trading Partners
Source: Sage These days, there is increasing pressure on companies to become more efficient and reduce the bottom line. Improving communication with suppliers, partners, and customers can dramatically optimize business processes and increase responsiveness. But how can you easily improve these channels of communication? Web-based enterprise resource planning (ERP) systems that support Web 2.0 collaboration tools can help. Learn more. Read More...
E-collaboration for Global Engineering
Source: Adeon Software House Electronics enterprises must respond to business drivers such as reduced time to market, technological innovation, and distributed operations and cost control to remain competitive. Effective collaboration among internal engineering and manufacturing, as well as external suppliers and distributors, requires great effort. But an engineering collaboration solution can help teams work together in real time. Learn how. Read More...
Delivering Enterprise Advantages: Intranets and Extranets
Source: Aalpha Active communication and collaboration are critical to business success today. Effective information sharing in both extra-enterprise (external partners and customers) and intra-enterprise (employees) environments can bring a strong competitive advantage to your organization. Find out more about how extranets and intranets can help you secure business cohesion and internal productivity. Read More...

 
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