From Promises to Proof: How to Demonstrate Value to Your Customers

For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an integrated, offline reporting solution can help ensure that your customers perceive your value in the ways that matter most to all managers within the customer organization.

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UnleashWD: Eight Ideas to Inspire Your Distribution Business

Reimagining your business involves looking at it as if you’ve never seen it before, and thinking about how to deliver value to your customers in a completely different way—creating a market that you can be the leader of! This whitepaper identifies eight ideas from the UnleashWD Innovation Summit and offers a series of “lift and shift” questions intended to help you elevate the innovation discourse within your distributorship. Read More

UnleashWD: Eight Ideas to Inspire Your Distribution Business

Reimagining your business involves looking at it as if you’ve never seen it before, and thinking about how to deliver value to your customers in a completely different way—creating a market that you can be the leader of! This whitepaper identifies eight ideas from the UnleashWD Innovation Summit and offers a series of “lift and shift” questions intended to help you elevate the innovation discourse within your distributorship. Read More

Top 10 Evaluation Criteria for Copy Data Management & Data Virtualization

Data virtualization is becoming more important, as industry-leading companies learn that it delivers accelerated IT projects at a reduced cost. With such a dynamic space, one must make sure that vendors will deliver on their promises. This white paper outlines 5 qualification questions to ask before and during the proof of concept (POC), and 5 things to test during the POC. Read More

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Winning the Race for Talent in Emerging Markets

Economic activity in emerging markets is growing at around 40 percent—as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are competing for people who have numerous options and high expectations. How can your company attract and retain talent in emerging markets in Brazil, Russia, India, and China—offering new employees what they want, while ensuring your bottom line is met? Find out. Read More

Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service

  • Source: SAP
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Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more. Read More

Promises Kept: Creating Flexible Production Schedules Without Sacrificing On-Time Delivery

For manufacturers, production strategies focused on resource utilization, flexible scheduling, and the usage of supporting ERP data mean that promises will be kept, suppliers will be happy, and customer expectations will continue to be met. This paper gives best practices for unlocking the full power of ERP in confronting and overcoming unrealistic delivery dates, and demonstrates the benefits that can be realized from “sticking to your guns”, including efficiency, profitability, and success. Read More
 
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