From Text to Business Insight: All about Enterprise Text Analytics

  • Source: Alta Plana
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Text analytics automates the extraction of business value from Web sites and social media content, from e-mail and survey responses, to regulatory filings and corporate documents. These sources and others capture information from and about customers, prospects, products, companies, and competitors in human readable form. Download this white paper for a handy guide to understanding—and profiting from—enterprise text analytics.

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Five Questions About the Use of Text Messaging for Collections

The mobile phone has become the primary communications device for many people, and text messaging is a key channel. Eighty-three percent of text messages are opened within three minutes, yet few collections organizations leverage the power of this channel. Many collectors have questions about incorporating text messaging into their strategies and how to ensure they stay in compliance with applicable laws and regulations.

In order to contact a debtor on their mobile phone, do you need to... Read More

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Uncovering Insight Hidden in Text: How Unstructured Data Analysis Is Helping IT Deliver Knowledge

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In order to contact a debtor on their mobile phone, do you need to... Read More
 
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