From Viruses to Spyware: In the Malware Trenches with Small and Medium-sized Businesses

Malware has become part of the business environment that every organization must account for. Defending against malware attacks is particularly difficult for small to medium businesses (SMBs), which may have needs as sophisticated as those of large enterprises, but rarely with the same IT resources. For malware defense software, SMBs thus place a premium on ease of integration and management.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises

In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More

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The Tangled Web: Silent Threats and Invisible Enemies

When cyber-criminals stage attacks on businesses with covert malware, spam, and scams that drain employee productivity, users aren’t aware they’ve been victimized. Rich media, open-source platforms, and social-networking sites are vulnerable to these threats. Learn how a hosted Web security and content filtering service intercepts all types of Web-borne attacks. Read More

Choosing a Solution for Web Filtering: Software, Appliance, Managed Service?

There are three types of web security solutions: software-based, appliance-based, and managed services. Each needs to be evaluated against several key buying criteria, including the accuracy of threat protection, ease of installation and use, and total cost of ownership (TCO). Learn about the benefits of each category, and how they deal with all manner of web-borne security threats, including inappropriate use of the Web. Read More

Hosted PBX Buyer's Guide for Small and Medium Businesses

A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet protocol (VoIP) and get a new range of features and capabilities. While there are several IP PBX options, hosted applications are usually quicker and cheaper to install. Discover the critical features and services your SMB needs in a new hosted phone system. Read More
 
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