Global HR Transformation

The practice of human resources (HR) management has evolved dramatically over the past 10 years. Some might argue that those changes are sufficient to satisfy today’s business requirements. But will they be enough to meet the critical challenges of tomorrow? Find out how effectively first-generation HR initiatives dealt with strategic issues, and what you’ll need to focus on for a successful response to future changes.

Featured Software Research:

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
  • Written By:
  • Published:
IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

The DNA of Collections Success

Business-as-usual when it comes to collections efforts no longer works well. Household debt is growing, debt delinquency rates are higher than before the global financial crisis in 2009, customer contact and collection is getting increasingly harder, and there are operational challenges on top of everything. At a time when everyone’s collection volumes are up and your business is competing with other creditors for your customers’ limited resources, you need to look for innovative strategies that... Read More

You may also be interested in these related documents:

Oracle Fusion HCM Cloud Applications: Accelerate and Complete Your HR Transformation

The concept of human resources (HR) transformation is not new, but many HR organizations are still striving to achieve the transition from a purely transactional function to one that also delivers strategic value. This white paper examines some of the fundamental problems that fragmented information technology (IT) systems are causing for HR functions that have adopted—or are planning to adopt.

By downloading this document, you agree to provide contact information and... Read More

Oil & Gas - Global IT Services Transformation

The oil and gas industry is faced with not only the challenges of volatile prices but also the various risks from owning and operating critical infrastructures and assets. In order to overcome these issues without compromising cost efficiency, IT services within the process control domain (PCD) need to be transformed. This encompasses the outsourcing of IT services within the business-critical PCD so that the organization benefits from the best practices of wider enterprise IT. Transforming IT services... Read More

Wipro Spearheads a Global HR Transformation Program for Credit Suisse

Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008 to create a number of shared service centers primarily focused on back-office HR operations. After evaluating a number of vendors for delivery capabilities, cost effectiveness, and a host of other factors, Wipro was awarded the contract. This case study by Everest Group provides a 360-degree view of this engagement. Read More
comments powered by Disqus