Global HR Transformation

The practice of human resources (HR) management has evolved dramatically over the past 10 years. Some might argue that those changes are sufficient to satisfy today’s business requirements. But will they be enough to meet the critical challenges of tomorrow? Find out how effectively first-generation HR initiatives dealt with strategic issues, and what you’ll need to focus on for a successful response to future changes.

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The DNA of Collections Success

Business-as-usual when it comes to collections efforts no longer works well. Household debt is growing, debt delinquency rates are higher than before the global financial crisis in 2009, customer contact and collection is getting increasingly harder, and there are operational challenges on top of everything. At a time when everyone’s collection volumes are up and your business is competing with other creditors for your customers’ limited resources, you need to look for innovative strategies that... Read More

Your Best Workers May Not Be Your Employees

  • Source: IBM
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  • Published:
The workforce is changing. Cradle-to-grave employment is a relic. Technological advances have allowed workers to become more mobile and global. But the financial crisis of 2008 has had a lasting impact on employment around the world and across industries. Since then, multiple studies have documented the rise of independent workers, also known as contractors, freelancers, or consultants.

In this report, researchers look at a sample of more than 33,000 workers across 26 countries and compare... Read More

Take HR to the Next Level: Engage Your Employees to Drive Better Business Value

  • Source: IBM
  • Written By:
  • Published: March 11 2015
Human resources (HR) professionals know how critical people are to business success. But what’s more elusive is how to unlock the true potential of people. This discussion focuses on the interrelated topics of people, work and culture, and some new approaches to optimizing all three.

Workforce science analytics can help determine what talent to recruit and hire and also how to deploy, develop, and engage them and help them be successful. Social cooperation tools can help employees connect... Read More

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Wipro Spearheads a Global HR Transformation Program for Credit Suisse

Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008 to create a number of shared service centers primarily focused on back-office HR operations. After evaluating a number of vendors for delivery capabilities, cost effectiveness, and a host of other factors, Wipro was awarded the contract. This case study by Everest Group provides a 360-degree view of this engagement. Read More

Business Network Transformation: Rethinking Relationships in a Global Economy

Business networks have come to the fore in the past decade, as the power of customers and consumers has increased relative to the manufacturers and retailers that serve them. These networks enable these companies to deliver faster innovation to customers at lower costs by sharing investment, assets, and ideas. Find out how information technology and communication (ITC) systems can help you unlock new market opportunities. Read More

Improving Human Capital Management in the Public Sector

Given the challenges facing governmental human resources (HR) departments, HR organizations need to take a hard look at their operations, and face the realities of what works—and what doesn’t. Shared services are the largely predominant organizational structure for delivering HR, and public sector HR executives must determine what must be done to take their organizations to the next level. Read More
 
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