Great Expectations: What Users Want from the Mobile Web Experience

  • Source: Gomez
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  • Published:
  • (Originally Published On:) )
The combination of more sophisticated devices, more powerful browsers, and superior connectivity have elevated end-user expectations for the mobile Web. This white paper examines performance statistics and research gleaned from four key verticals: search, retail, banking, and airline. These high-impact, high-traffic areas expose crucial insights on the relationship between mobile Web performance and market leadership.

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Deploy Tactical, Affordable, Scalable Analytics

  • Source: IBM
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  • Published: December 17 2013
Self-service solutions empower business users to drive decision making. IBM analytics solutions are easy to install, configure, manage, and secure, and they scale to a broad set of users. Leaders have access to data across the business. These solutions deliver a unified experience across Web, mobile, and desktop, including solutions for reporting, analysis, predictive analytics, planning, forecasting, and regulatory reporting. Read More

Put the Customer First: Managing the User Experience

Customers are demanding increasingly high levels of service—they want what they want, as soon as they want it. Networks need to be faster than ever, and more reliable, to satisfy exacting customer standards.

While organizations often rely on a patchwork of network resources to deliver their services, customers expect their experience to be seamless. Network managers need to monitor those resources more proactively for a holistic view that considers network availability, network performance,... Read More

Put the Customer First: Managing the User Experience

Customers are demanding increasingly high levels of service—they want what they want, as soon as they want it. Networks need to be faster than ever, and more reliable, to satisfy exacting customer standards.

While organizations often rely on a patchwork of network resources to deliver their services, customers expect their experience to be seamless. Network managers need to monitor those resources more proactively for a holistic view that considers network availability, network performance,... Read More

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Turn the Internet into a Strategic Sales and Interaction Channel

  • Source: SAP
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