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Grocer Moves Shopping to the Palm of Customers’ Hands

Source: SAP
The biggest financial benefit of an integrated information technology (IT) platform and architecture is not only that it improves the productivity of an organization’s IT infrastructure but also that the platform improves the experience of the customer. This report reviews a case where strong customer experience led to competitive differentiation.


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When it comes to demand intelligence, which comes first? The right solution or the right architecture?
Source: LumiData Hands down, it’s the right business intelligence (BI) architecture. If your enterprise currently uses retail demand data in a manner that favors either tier one (corporate users) or tier two members (retail sales team), then you don’t have the right architecture in place. And that means you don’t have the right demand intelligence (DI) solution. Read on to learn about what's important in a demand intelligence architecture strategy and how to choose the right DI architecture for your company. Read More...
Best Practices: 5 Smart Moves for Compensation Managers
Source: SuccessFactors In the past years of tight budgets, the answers were simple for compensation managers. “No” was an effective all-purpose answer for department heads and line managers looking for extra budget to reward top performers. The money wasn’t there, and everybody knew it. With news of economic recovery reaching employees’ ears, compensation managers will have to face the challenge of rewarding their top talent to support their business goals. Find out how. Read More...
IQMS Continues to Extend EnterpriseIQ ERP Footprint
Written By: Ted Rohm Published On: April 16 2014 IQMS recently announced the release of a number of new large modules and some 550 functional enhancements to its flagship solution EnterpriseIQ. The most recent module added to EnterpriseIQ is the WebDirect B2C portal. The WebDirect B2C storefront lets consumers browse products, make product purchases, and monitor order status and history directly on a manufacturer’s Web site. Read More...


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How to Create a Unique Shopping Experience, Part 2: Anticipating the Customer
Source: SAP In the face of increasing global competition, a retail company can remain visible only if it provides a differentiated shopping experience for customers. The majority of retailers, however, are still struggling with inadequate technology and the difficulty of hiring and training competent in-store salespeople. Discover the strategies other retailers are using to anticipate customer needs and improve customer satisfaction. Read More...
How to Create a Unique Shopping Experience, Part 1: Understanding the Customer
Source: SAP To customers bombarded with so many products and experiences, it is the brave retailer who can claim to offer anything unique by way of intelligent merchandising or customer service. So how do retailers try to hook customers with fresh, unusual, and relevant shopping experiences? Learn about the results of a global survey of 180 senior retail execs, looking at three aspects of merchandisers’ relationships with customers. Read More...
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