Hiring on Assumptions Is Not Cost-effective

The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software development mission success. The in-house interview process typically fails to achieve comprehensive in-depth skills assessment, and is not cost-effective. However, you can improve matters by integrating external technical skills assessment expertise into the hiring process.

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Capturing Project Cost in Project ERP

  • Source: IFS
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Most enterprise resource planning (ERP) software is not designed to effectively capture cost in a project-based environment, such as engineer to order, engineer procure construct, or services. This white paper covers organizational and technology barriers to capturing project cost, along with criteria for selecting the ideal ERP for effective project costing for your organization. Read More

The Buyer's Guide to Financial Management Software: The 10 Essentials of an Effective Financials Solution

Managing your company's financials is the backbone of your business and is vital to the long-term health of your company. But without the right financials tools to support rapid growth, critical financial processes can become a huge productivity drag. This paper outlines the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world. Read More

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Making the Most of Workforce Optimization: An Agent Lifecycle Approach

Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn... Read More

Improving Hiring Performance: The Business Case for Virtual Interviewing

Virtual interviewing, an online media-rich Web and voice response technology, can overcome many of the pitfalls of recruiter-led phone interviews while expanding the pool of applicants available to the customer service organization. Automating the interview process reduces recruiting costs, makes recruiters more effective, and improves overall business performance metrics, including employee retention. Read this white paper to learn more. Read More

Cost Effective Security and Compliance with Oracle Database 11g Release 2

Increasingly sophisticated threats and the push toward data consolidation and cloud computing are in part why a defense-in-depth approach to security is critical to safeguarding data. Data breach investigations have shown that security controls must be multi-layered to protect against threats, and the ever changing regulatory landscape and focus on privacy demonstrate the need for solutions to be transparent and cost effective. Read this white paper for more. Read More
 
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