Hosted Business Intelligence for SMBs

  • Source: OnDemandIQ
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Small to medium sized businesses (SMBs) encounter many of the same challenges as larger companies in unlocking information from the data they collect, yet they lack cost-effective solutions. Many must choose between expensive business intelligence solutions or complicated homegrown solutions. With many hosted reporting solutions now available, SMBs have an option that may meet their requirements—at a fraction of the cost.

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Why Enterprise Resource Planning Software Is Your Best Business Intelligence Tool

  • Source: IFS
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If a business is going to successfully operate competitively, it needs to expand its analytics processes beyond the rear-view mirror. In-context analytics derived from both historical information and real-time data provides more accurate and intuitively structured intelligence. Accessing this information through a built-in BI tool within an ERP environment enhances the process and empowers users to improve business outcomes in real time. Read More

Decentralize Your Business Operations with Hosted VoIP Phone Systems

Phone systems are the communications lifeblood of all businesses, but can be limiting in several ways. This is certainly true for legacy telephony, where phone systems were not just expensive but inflexible. They did a great job with telephony service, but created a centralized environment that posed challenges for businesses looking to expand beyond their four walls.

The "Decentralize Your Business Operations with Hosted VoIP Phone Systems" guide explains how hosted voice over internet... Read More

Hosted Contact Center Solutions Comparison Guide

Hosted contact centers are viable options for small to midsize businesses wanting enterprise functionality, lower up-front costs, and ease of use.

This comparison guide lists the top 10 providers and highlights key features to look for when considering a hosted solution for your business call center. Read More

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2012 Guide to Hosted VoIP for SMBs

As budgets for most businesses have been contracting in recent years, a growing number of SMBs have turned to IP technology to lower telecom costs to improve their bottom line. See how moving voice traffic to the data network allows SMBs to cut—or eliminate entirely—the costs associated with the maintenance of a dedicated voice network, including staffing and equipment, especially when they choose to deploy a hosted model. Read More

Focus Experts’ Briefing: BI Overview, Key Issues, and Trends

Business intelligence (BI) applications analyze a company’s raw data to provide business process insights that can be leveraged for competitive advantage. Are such lofty goals realistic for small and midsized businesses (SMBs) that lack the IT talent found in a large enterprise? What capabilities should SMBs expect to find in a BI solution? And what are the “gotchas” to avoid? Find out in this report from Focus Research. Read More

How to Choose a Hosted CRM Application for SMBs

While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you. Read More
 
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