How Background Screening Can Protect Small Health Care Providers and the Patients They Serve

With the recent economic recession, small business owners who providing health care services have undertaken steps to reduce unnecessary overhead and expenses. But health care providers recognize the importance of carefully vetting their employees before trusting them with the welfare of their patients. This industry brief outlines the risks that arise from bad hires and how careful background screening can mitigate those risks.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

When Customers Call, and They Will, Will Your IVR Be Ready?

Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method... Read More

Are You Ready for Healthcare's Digital Age?

Healthcare organizations are increasingly relying on technology to provide excellent care to patients while minimizing their costs. As such, healthcare providers are dependent on information technology (IT) to accomplish their daily activities and provide the most effective treatments for their patients. Thus, they require mission-critical applications—such as electronic health records, computerized physician order entry, and practice management systems—to be available 100% of the time and for the... Read More

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What Small Staffing Agencies Need to Know to Protect Themselves and Their Clients

For small staffing agencies, background screening of temporary employees is not only a key component in protecting their customers and their business, but also necessary to compete with large staffing agencies that typically employ such vetting procedures as a matter of course. This industry brief outlines the risks that arise from bad hires and how careful background screening can mitigate those risks. Read the white paper. Read More

How Background Screening Can Protect Your Organization and the Communities You Serve

Volunteer organizations recognize the importance of carefully vetting their volunteers before trusting them with the welfare of the various communities they serve (youth, elderly, disabled). Background screening is a key component in protecting their organization and their community members. This industry brief outlines the risks that arise from bad volunteers and how careful background screening can mitigate those risks. Read More

The Executive's Guide to Implementing Microsoft HealthVault and Google Health

Electronic health records can provide many benefits for patients and health care providers and insurers. Health care technology managers should have a strategic technical background to make informed decisions about integrating, partnering, or supporting personal health care record (PHR) solutions. Learn best practices on implementation, and how to leverage your existing health care technologies with new PHR platforms. Read More
 
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