How Health Benefit Exchanges Will Change the Business Landscape in the Health Care Space

The Patient Protection and Affordable Care Act (PPACA), which aims to create state-based health benefit exchanges in the US, calls for a shake-up of the health care sector. The focus for technology companies addressing the health benefits exchange opportunity needs to be around the integration of stakeholders on a common platform, ensuring quick and easy access to medical records, patient data, insurance service providers and products, automated physician entries, and payment channels. Learn more now.

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Case Study: Presbyterian Health

The database system at Presbyterian Health Plan was becoming increasingly expensive and unwieldy. Find out how its database system overhaul enabled agile data management and eliminated redundant infrastructure. Read More

When Customers Call, and They Will, Will Your IVR Be Ready?

Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method... Read More

Are You Ready for Healthcare's Digital Age?

Healthcare organizations are increasingly relying on technology to provide excellent care to patients while minimizing their costs. As such, healthcare providers are dependent on information technology (IT) to accomplish their daily activities and provide the most effective treatments for their patients. Thus, they require mission-critical applications—such as electronic health records, computerized physician order entry, and practice management systems—to be available 100% of the time and for the... Read More

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Health Care Payers' Adaptability Road Map for Health Benefit Exchanges

The Patient Protection and Affordable Care Act (PPACA) is aimed at creating state-based health benefit exchanges in the US. The health benefit exchanges are expected to provide individuals and small groups access to affordable health insurance. The Congressional Budget Office predicts that by 2019, about 24 million people will have insurance through these exchanges.The health benefit exchange opportunity before health payers can transform business. Payers should leverage the opportunity calls for... Read More

Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express

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Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary report. Read More

NextGen Health Care: How Technology Can Help Make Consumer-directed Health Care a Reality

Software technologies can provide a single point of entry for prospects and health plan providers to educate new or renewing prospects on the full value of each offering. Behind the scenes, these technologies can also record all prospect preferences to allow sales, marketing, advertising, and product development to benefit from more targeted offerings and personalized messaging, at greatly reduced costs. Read More
 
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