How Instant, Accurate Information Can Drive Your Competitive Edge

  • Source: SAP
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To make timely, well-informed decisions, you need just that: time and information. This means having fast access to accurate information from every department in your company, and time away from fighting fires to focus on priorities, problem solving, and marketing strategy. We examine how you can gain reliable, accessible information from efficient, integrated IT systems—and use that information to make faster, smarter decisions.

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Using Service Management Software to Enhance the Customer Experience

  • Source: IFS
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These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More

Transform Your Business with Data and Analytics

  • Source: IBM
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Harnessing all data and analytics to extract valuable insight sharpens your organization’s competitive edge. This paper presents a five-step approach to identifying, assessing, and deploying big data and analytics that repositions it as a central engine for your business. In the age of big data, this proactive strategy, combined with proper support, guidance and follow-through, can set your business apart in an increasingly crowded marketplace. Read More

Four Types of Configurators: Which One Is Right for Your Business?

Companies that build configurable, multi-option, and customizable products are finding that a configurator can provide a competitive edge by reducing lead times, automating quotation documentation, increasing workforce efficiency, eliminating errors and rework, and increasing customer satisfaction. This white paper highlights the functionality that companies are looking for in a configurator today, and examines the scope of the four broad categories of configurators on the market.  Read More

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