How to Create a Bullet-proof Control Phase-Why Six Sigma Campaigns Lose Steam and What You Can Do about It

Most people recognize that a robust control phase is the key practice separating Six Sigma from other process control methodologies. Unfortunately, many Six Sigma programs do not practice a robust control phase—with the result that old habits take over, and improvements gradually degrade. Worse, nobody even knows it happened! Why would well-intentioned people allow this to happen?

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

5 Signs It’s Time to Gain Control of Your Spend

Indirect spend—the cost of goods and services that are not directly incorporated into your product—is a blind spot for most companies. And the more quickly you grow, the faster indirect spend gets out of hand—and the more it affects your company’s bottom line. How do you know when to upgrade your spend management system and gain control of your spend? Here are five signs that the time is now. Read More

The Distribution Challenge: Are You Asking Enough from Your ERP?

Distributors and manufacturers in today's challenging economy face many pressures, including global competition, growing complexity of supply chains, complex trade regulations, and fluctuating transportation costs. Enterprise resource planning (ERP) solutions are meant to help address challenges like these with a whole company system that deals with most or all the aspects of a company's functioning.

Yet many ERP implementations fail to produce the expected benefits. Too often distributors... Read More

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The Next R(E)volution of Lean

By seeing a business as a "value system" for customers, companies can shift lean strategic priorities towards growth-oriented targets instead of cost-cutting. Instead of squeezing additional margins to boost the bottom line, lean philosophy can increase demand response and sales, while maintaining and lowering cost per unit—thus enabling lower prices, a competitive edge, and more business. Read More

Reducing Operational Risk of IT Service in Finance

An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing... Read More

Six Sigma for IT Service Level Management

Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests... Read More
 
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