How to Create a Unique Shopping Experience, Part 3: Inspiring the Customer

  • Source: The Economist
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  • (Originally Published On:) )
Customer buying decisions are often affected by “inspiration”—an emotional state that separates a casual browser from an engaged customer. Successful retail merchandisers select products and promote them in ways that lure prospects into the selling environment. But what are the elements of an ideal selling environment? How can you create one? And how can you tell if it’s working? Learn more about how to inspire customers.

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Reverse Logistics for Service

  • Source: IFS
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Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More

TEC 2015 ERP for Discrete Manufacturing Buyer's Guide

  • Source:
  • Written By: Ted Rohm
  • Published: February 3 2015
The TEC ERP for Discrete Manufacturing Buyer’s Guide was developed to provide unique perspectives on the state of the enterprise resource planning (ERP) solution market for manufacturers. Discrete manufacturers face a number of business challenges in the 21st century, including the traditional challenges of planning and managing production, managing costs, and staying compliant with regulations, and newer challenges related to the ability to support customizable and complex products and global markets,... Read More

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Grocer Moves Shopping to the Palm of Customers’ Hands

The biggest financial benefit of an integrated information technology (IT) platform and architecture is not only that it improves the productivity of an organization’s IT infrastructure but also that the platform improves the experience of the customer. This report reviews a case where strong customer experience led to competitive differentiation. Read More

Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis

  • Source: SAP
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An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change. Read More
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