How to Maximize Your IT Services with Lifecycle Management

As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service-centric model has emerged: service lifecycle management (SLcM). Based on the Information Technology Infrastructure Library (ITIL) principles, SLcM provides a framework that enables organizations to optimize business outcomes and facilitate continual service improvement.
  • Written By:
  • Published On:
  • (Originally Published On:) )
 
comments powered by Disqus


Featured publications:

Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain

Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through years of maintenance and operation through to decommissioning and replacement. How can you select EAM software capable of supporting this enlightened approach? Download this white paper to find out.
  • Written By:
  • Published On:

Best Practices in Mobile Workforce Management

How can you address the full lifecycle of mobile workforce management and continuously achieve your operational goals? Keep in mind these best practices in planning, executing, and monitoring.
  • Written By:
  • Published On:

The How-to Guide to Optimizing Your Professional Services Organization

Consultants spend considerable time thinking about their clients’ businesses, discussing key elements of their strategy and business model. But the professional services (PS) executive team also needs to manage the tactical and operational activities of the PS organization. This document represents key aspects of a PS management routine that will help streamline your focus and heighten your ability to execute.
  • Written By:
  • Published On:

You may also be interested in these related documents:

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital

Untamed costs can deplete the precious working capital that’s critical to your ongoing operations. But, you can get a handle on costs by taking steps to improve operational efficiency. By instituting efficient automated processes, you can reduce waste, unnecessary overtime, and many other cost factors. Find out how an integrated business system can help you improve gross margins while offering more competitive prices.
  • Written By:
  • Published On:

In-house vs. Managed Services: 4 Key Questions You Need to Ask

Installing software and patch updates can be frustrating and time-consuming for IT staff and users alike. But it's critical to update your computers regularly to keep security filters current. This need increases exponentially if your users are mobile and geographically dispersed. Should this continue to be the responsibility of your IT staff? Or should you outsource this function to a managed service provider (MSP)?
  • Written By:
  • Published On:

PLM Fundamentals: A Framework for Approaching PLM Initiatives

It may come as a surprise to you, but every organization that brings a product to market already has a product lifecycle management (PLM) system in place. And the choices as to which software tools or system an organization should employ in its initiatives should be entirely based on the review and assessment of its current PLM system.
  • Written By:
  • Published On: