Human Capital as a Force Multiplier

  • Source: TeleTech
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It can be easy to group “people, process, and technology” together as equal concepts. In reality, however, people, process, and technology do not carry equal weight in organizational design, and they do not require the same type or degree of attention to succeed. Indeed, an organization’s people inevitably serve as a “force multiplier” for the other two elements.

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  • Source: IFS
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