Hurwitz Report

Midmarket service organizations face challenges in administration, project management, and business management. Learn how Australia's NATA reduced expenditures and increased return on investment (ROI) and how FMC improved customer visibility with Epicor's integrated solutions and enterprise systems architecture (ESA).
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WorkTech Spotlight Report

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In this report, TEC analyst Raluca Druta spotlights WorkTech, which in its 20-year history has developed from a consulting company and provider of ERP add-ons to become a productivity enhancement software provider. See how WorkTech’s solution offers functionality that supports both employee and contractor cost management in a single system—and how it addresses the demands of today’s complex contract labor management market.
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  • Published On: May 2 2013

Product Analysis Report: IBM Cognos and SPSS Solutions

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Many organizations today have come to realize that using data effectively should be a key component of their business strategy. Businesses can expand and improve the information analysis capabilities gained through BI by using predictive analytics to anticipate risks and outcomes, predict trends, and discover unseen patterns in data. IBM SPSS solutions provide a complete set of predictive analytics capabilities and a flexible set of integration points with Cognos Business Intelligence. Read the report to learn more about how IBM Cognos software capabilities can be extended with the use of IBM SPSS predictive analytics capabilities.
  • Written By: Jorge Garcia
  • Published On: December 17 2013

Customer Analytics in the Age of Social Media

This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes.
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Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality

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Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know

Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information access and disclosure regulations. Find out how a hosted security solution can provide reliable and comprehensive security coverage for your company’s e-mail, Web, and instant messaging (IM), without requiring extensive expertise or equipment in-house.
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Benefits of Migration to Modern Middleware Services

New application delivery models including cloud, mobile platforms, and social media place new demands on the development team. Traditional middleware is not designed to handle the scalability, speed, and dynamic interactions associated with these use cases. This paper describes the characteristics of a modern middleware platform and how companies benefit by migrating from older inflexible monolithic infrastructures to a modular and flexible environment.
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