Improving Business Efficiency with Digital Dashboards

As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service management does this and achieves the IT alignment with the business necessary to ensure service improvement activities are prioritized with business objectives. Business service management applies the adage that if you improve IT, you improve the business. This paper presents an overview of business service management concepts and describes how Proxima Centauri provides a solution for this. It also describes how Six Sigma can be used as an underlying quality improvement process to eliminate the associated costs of poor quality.

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Reaping the Benefits of Next-generation Dashboards

The old approaches for collecting, assimilating, and delivering business intelligence (BI) data have not kept pace with today’s increasing demand for rapid decision making. Many companies use static reports and ad hoc queries, but fewer companies use dashboards and portals—which often lack the interactivity required for navigation and visualization of business data. Learn how a next-generation dashboard solution can help. Read More

Modern Finance in the Digital Age: Measure and Respond Best Practices

Leveraging big data and social media is crucial not only in order for businesses to remain relevant and competitive in today’s global marketplace, but also in order to develop and maintain a new successful business model capable of responding quickly to market behaviors. Businesses need to respond to these powerful and important sources of data found within the “third platform” of online social interaction, cloud technology, mobility of customers, and information sharing. This digital data, combined... Read More

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